Effective January 1, 2026, seven of our EssilorLuxottica Instruments divisions have come together as Essilor Instruments.
As part of this transition, Premier Ophthalmic, Walman Instruments, Cal Coast Ophthalmic, Spectrum Ophthalmic, Bayou Ophthalmic Instruments, Metro Ophthalmic, and Ophthalmic Instrument Company (OIC) will continue to operate as one under Stereo Optical Company LLC., doing business as (dba) Essilor Instruments.
FAQ Index
Ordering & Purchasing
Shipping Information
Returns & Exchanges
Privacy & Security
Ordering & Purchasing
| Has my order shipped? | |
| Once shipped, you will receive a shipping confirmation email from us. You may also click the "Order Status" or "My Account" link in the main menu to check your order status. ↑ Back to Top |
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| How do I track my order? | |
| Click the "Order Status" link in the main menu to track your order. You can then click the order details to view more information for each specific order. ↑ Back to Top |
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| Can I get a copy of my order/invoice? | |
| Click the "Order Status" link at the top of our site to review your orders. Click "Order Details" to view the full order information. You may then print your invoice using the link at the top right. ↑ Back to Top |
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| How do I use a coupon? | |
| After adding all your items to your cart, you will proceed to the checkout area. You can enter your coupon code at Step 4. Order Confirmation (on the right hand side) and click apply. ↑ Back to Top |
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| Can you ship internationally? | |
| At this time, we do not ship internationally. ↑ Back to Top |
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| How can I re-order the same items? | |
| Click the "Order Status" link at the top of our site, when viewing your orders simply click the "Re-Order button to place the same order again. If you have further questions or concerns, please contact customer service. ↑ Back to Top |
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| Must I pay Sales Tax? | |
| All our sales taxes are calculated automatically depending on the ship to location. ↑ Back to Top |
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